Returns & Exchanges
At Save Big on Dual Handle Basin Faucets, we want you to be completely satisfied with your purchase. If your faucet isn't the perfect fit for your bathroom, we offer a 30-day return policy for items in original, uninstalled condition.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place the dual handle basin faucet back into its original manufacturer packaging, ensuring all hardware, gaskets, and instructions are included.
- 3.Ship the Item
Affix the provided shipping label to the outside of the box and drop it off at your nearest authorized carrier location.
- 4.Inspection and Refund
Once our warehouse inspects the returned unit for quality, we will process your refund to the original payment method within 5-7 business days.