Frequently Asked Questions
Everything you need to know about upgrading your bathroom with our premium fixtures.
What shipping options are available for these faucets?
We offer standard ground shipping on all orders, with expedited 2-day delivery available at checkout for urgent renovations.
Do the dual handle basin faucets include the necessary mounting hardware?
Yes, every faucet kit comes complete with a matching pop-up drain assembly, mounting hardware, and detailed installation instructions.
What is your return policy if the faucet finish doesn't match my decor?
We offer a 30-day hassle-free return policy. If you are not satisfied with the style or finish, you can return the product in its original packaging for a full refund.
Are these faucets compatible with standard 3-hole bathroom sinks?
Our dual handle faucets are specifically designed for standard 4-inch centerset or widespread configurations, depending on the model you select.
What kind of warranty is provided on your fixtures?
All of our basin faucets are backed by a 5-year limited warranty covering manufacturing defects and finish tarnishing under normal residential use.
Are the internal valves made of ceramic or plastic?
To ensure long-term durability and drip-free performance, all our dual handle faucets utilize high-quality ceramic disc cartridges.